Team Leader. Responsible for administrative oversight and working with all team members to assure mission needs are met. Submits and tracks grant and budget requirements.

Oversees STARS Operations to ensure all Operations run smoothly.

Manages volunteer driver program. Guides driver training and recruitment, maintains volunteer records. Develops and implements guidance for driver vetting, passenger waivers, health protocols and other issues affecting driver safety.

Responsible for passenger outreach helping STARS stay connected to passenger needs. Communicates with passengers and keeps other team managers informed as needed.

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Oversees drivers license and insurance expiration ensuring drivers’ records remain valid. Monitors volunteer applications, welcomes prospective volunteers when applications received. Primary assistant to Driver Manager.

Recruits, trains, and schedules dispatchers. Manages dispatcher guidance and compliance to ensure volunteer drivers and their passengers are supported. Primary contact for all Dispatchers.

Oversees online ride scheduling software and Action Team Workspace. Trains drivers on how to use software. The primary contact for technical issues.

Provides communication and assistance with AFSC Board of Directors and Grantors. Attends STARS monthly team meetings. Provides AFSC up to date information on STARS Action Team initiatives.